OSCON 2010 — MIA

I’m MIA from O’Reilly’s OSCON this year, and this has turned me into a very sad techo-geek. I’m missing out on familiar faces, many classes, tons of learning opportunities, the great FSF people (Hi, Deborah!), a few after-hours parties, staying up too late, getting up too early, the SourceForge Awards (are these even happening this year?), free tattoos (if SourceForge is having their party, that is), and much much more.

Even though I’m not in Portland this week hob nobbing with the best and brightest of the Open Source world, I am here at the office having a very productive week. I guess that’s something, eh?

Light Email Day

Today’s one of those odd days where I haven’t gotten much in the way of email: personally or professionally. It’s given me some free time to clean up some stuff, get started on a few projects, do a little more reading than I normally would have done at lunch, and simply relax a bit. It’s a good start to a busy weekend.

Open Letter to Wal-Mart

Dear Wal-Mart,

I don’t know if you’ll ever see this, but I have a message for you.

If your express lane clearly states “10 items or less” (which it does) please allow your cashiers to enforce the sign. A few nights ago the shopper two people ahead of me checked out with 37 items. I counted them as they went across the scanner. He was obviously not an express shopper and should have been in one of the other three non-express checkout lanes that were open. My “quick trip” for two boxes of Pop Tarts turned into a lengthy wait.

Also, please do not allow people to exchange/return items in the express lane. On this very same trip, the young woman in front of me in line attempted to:

  1. Return some clothing without a receipt.
  2. Exchange some other articles of clothing.
  3. Buy some lip gloss and gum.

Of the three transactions, only #3 should have gone through. Because of the obvious lack of training you provide your cashiers and the confusing requests my fellow customer made, I was stuck for another 15 minutes in addition to the overly long delay the “37 items” guy caused. If someone wants to exchange/return items, please force them to go to the customer service desk where properly trained employees can handle the transaction.

Thank you for listening.